SBI Check-in and Boarding - Labrador Marine

Check-in

Arrival time: 1 hour before departure

Passengers must check-in at the departing terminal (St. Barbe or Blanc Sablon) 1 hour prior to departure. Check in after this deadline will result in loss of reservation. All Departure times from Blanc Sablon and St. Barbe are in Newfoundland Standard Time (NST).

If you reserved your spot through the MYLMI app, you do not need to check-in at the ticket office. The QR code on your confirmation email will be scanned. Proceed directly to the parking lot at the dock and the terminal attendant will scan your QR code. Please ensure you have your reservation info, including QR code and government issued ID ready before you reach the terminal attendant.

Stand-By Policy

Passengers without a reservation will be added to the stand-by list by the terminal attendant. This means there is no guarantee that you will be able to board. Passengers will be ordered on the stand-by list as they arrive as long as they remain at the dock.

Boarding

Boarding will commence at the Chief Officer’s discretion, this is generally (1) hour prior to departure or sooner.

The Traffic Director confirms reservation on arrival. If you are not in the parking lot (1) hour prior to departure, when you arrive you will be placed at the end of the standby list and you may not be accommodated. We will not reorganize traffic lanes during the loading process.

Remaining in vehicles during transit is not permitted. If you require access to the elevator, limited spaces are available at time of booking. If space is not available, customer has the option to wait for next available departure.

Gasoline/Propane Allowance

Carriage of Goods Policy

Low Undercarriage Policy

Boarding Frequently Asked Questions

What if I travel outside the date/time that I am reserved for?accounts@newfoundmarketing.ca2026-04-29T19:31:16-02:30

What if I travel outside the date/time that I am reserved for?

If you travel the same day as your reservation but at a different departure time, you will be placed on the stand-by list when you arrive. If accommodated, full fare will be credited.

Any unused reservations at end of day will automatically be cancelled and all but the non-refundable amount will be refunded.

If I book travel by using the app, will I still have to arrive at the dock no later than 1 hour prior to the vessel’s departure?accounts@newfoundmarketing.ca2026-04-29T19:30:43-02:30

If I book travel by using the app, will I still have to arrive at the dock no later than 1 hour prior to the vessel’s departure?

Yes. This process remains the same. The one-hour rule provides the ship’s crew time to load the vessel properly and depart on schedule.

If you arrive after the strict check-in time your reservation will no longer be valid and you will be placed on the stand-by list.

What if I’ve booked through the app and now some details have changed?accounts@newfoundmarketing.ca2026-04-29T19:30:52-02:30

What if I’ve booked through the app and now some details have changed?

You can update your reservation up to one (1) hour prior to your scheduled sailing time. Please note payment is due at time of amendment if required. You can proceed directly to the dock for check in.

I’ve booked travel through the app. Will I have to visit the ticket office?accounts@newfoundmarketing.ca2026-04-29T19:31:00-02:30

I’ve booked travel through the app. Will I have to visit the ticket office?

No. The QR code or booking ID on your confirmation email is your ticket. Proceed directly to the parking lot following signage at the dock and the terminal attendant will check you in. You are ready to travel.

Strait of Belle Isle

Labrador Coastal Service