Check-in

Goose Bay Check-in Time: 2 hours before departure
Coastal Ports Check-in Time: 1 hour before depature

​Only people with reservations will be able to board the vessel so please make a reservation at least 24 hours prior to departure. Passenger tickets can be purchased and picked up at the ticket office during regular ticket office hours. Please be aware that there could be a line-up at the ticket booth, so tickets should be picked up as early as possible to avoid delays. Failure to check in on time may prevent you from being able to board.

Boarding

Boarding will commence at the same time as check-in depending on your departure location (2 hours prior to departure in Goose Bay, 1 hour prior for all coastal ports). The ships’ whistle will sound to indicate boarding has commenced. All passenger must be ready to board at that time. You will not be able to board if you arrive late.

Access to the dock or vessel will not be permitted prior to this time. All walk on passengers will wait in the ticket office/area and transported to the ship by shuttle bus. Passengers will need to have their tickets ready prior to being allowed through the security gate. No person will be granted access beyond the security gate without a passenger ticket. Assistance will be provided to those requiring help with their luggage or with boarding the vessel.

Baggage Information

Passengers are allowed to with travel:

  • Two (2) pieces of luggage – 1 carry-on bag and 1 checked bag
  • One (1) personal item

Labrador Marine Inc. does not accept responsibility for damaged or lost items.  We suggest that you keep all valuables in your possession.  Passengers are permitted to bring one (1) piece of luggage onboard as a carry-on,  and one (1) personal item. The other piece of luggage is required to be placed in the luggage bin inside the security gate. Both pieces of luggage will be tagged and any luggage without a tag will not be permitted past the security gate. Passengers have the option of shipping any extra luggage or items as freight, during regular freight office hours. 

Please ensure all medications are in your carry-on bag, as well as any valuables.