What happens if I need to cancel a reservation?

Cancellations can be completed automatically on the MYLMI app. Login to your account, click “bookings”, then “view/edit” the reservation you wish to cancel. Once your reservation details appear, scroll down and select “cancel this booking”.

For cancellations outside 72 hours prior to departure, a full refund will be processed.

For cancellations within 72 hours of departure the reservation will be refunded except for $10 non-refundable amount for vehicles and a $5 non-refundable amount for walk-on reservations. Please allow three (3) to five (5) business days for processing.