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Changes to the reservation site are currently ongoing. Further info will be available once we have a date for launch.

Customers booking reservations are advised to review the information tabs. Important info is provided regarding check-in times, reservation policy, and procedures followed in the event of delays or cancellations. Passengers should note that cafeteria services are available onboard. Payment method is cash only. Credit card and debit cards cannot be used as payment for cafeteria transactions. 

Effective immediately customers who require copies to replace lost or misplaced tickets should note that there will be an admin fee of $15.00 for each ticket, confirmation of travel, etc.

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You can used the +/- at the right of the screen to zoom in/out. Also, click and hold to move the screen to center the map.

If you click on the vessel you will be able to view speed, and other info about the vessel.

Reservations are not required but are recommended. Non-refundable deposits of $10.00 for private vehicles or walk-on passengers and $25.00 for commercial vehicles are required for each reservation. Deposits will be credited upon check in at the departing terminal provided tickets purchased are for the date and time of the reservation. Persons who travel outside their reserved date and time will forfeit the deposit. Exceptions will only be made in the event of road closures or significant vessel delays. We accept Visa, Mastercard and American Express in Canadian currency.

Changes cannot be made to reservations within 24 hours of departure. Prior to this time limit changes can be made by calling the toll-free number at 866 535 2567 (Outside of Newfoundland and Labrador and the 418 area code call 709 535 0810). Reservations CANNOT be changed or new reservations made on the day of travel.Please note that you must provide your keyword (if booked on-line) or reservation number to the reservation agent before changes are allowed. This is to ensure no one can change your reservation without your approval.

Reservations are not transferable at the terminal; Reservations will not be honored unless the person travelling is the reservation holder (verifiable by ID if necessary).

Check in time at the departing terminals of St. Barbe and Blanc Sablon is 1 hour prior to departure. Check in after this deadline will result in loss of reservation. Please note that all departure times from both terminals are in Newfoundland time.

Pets are not permitted in passenger areas. They may be kept in vehicles or in kennels provided at no charge on the car deck. Passengers are responsible for ensuring their pets have food and water.PLEASE NOTE THAT SMOKING IS NOT PERMITTED ON PASSENGER FERRIES AS PER PROVINCIAL REGULATIONS.

Rates and schedules are subject to change without notice.

 

The following outlines the procedures followed in the event of departure delays/cancellations.

Once a departure has been missed it remains the active departure until 1 hour prior to the next departure at which time that departure becomes active. For example, a departure scheduled for 8:00 AM is delayed and there is another scheduled for 1:00 PM. At 12:00 noon reservations on the 1:00 PM are priority; reservations on the 8:00 AM are next in line; non reserved passengers are handled (based on numbers issued at the ticket office) after ALL reserved traffic has been accommodated. This process is followed throughout the delay period.

Reservations for the current departure have first priority.

In the event of multiple cancellations the second priority would be the first cancelled departure, then the second, etc. This is followed until all reserved traffic is accommodated. This procedure ensures that customers who have been waiting longest are accommodated first after the current departure reservations. Last priority is any non-reserved traffic. This is handled in order of check-in based on numbers issued at the terminal.

If you need clarification of this policy please feel free to contact Dave Leyden, Operations Manager at 709 535 3351 or by email at dleyden@woodwards.nf.ca

 

 

Protecting your privacy is important to Labrador Marine Inc.

Labrador Marine Inc. uses customer information gathered in the reservation process solely for operational purposes. No credit card information is kept on file. Credit card information is processed by Moneris on a https secured network.

All information is held in strictest confidence and will not be sold or distributed to 3rd parties under any circumstances.

Reservations – Call here to book reservations or for information on rates, schedules, etc.

Within Newfoundland and Labrador: 866 535 2567
Outside NL and the 418 area code: 709 535 0810

Ticket Office – Open 2 hours prior to first departure and closes after last departure of the day.

St. Barbe: 709 877 2222
Blanc Sablon: 418 461 2889

Dave Leyden
Operations Manager
Telephone: 709 535 3351
Fax: 709 535 0127
Email: dleyden@woodwards.nf.ca

If you are a qualified seafarer or interested in a career in the marine industry please click here for contact info.